Scoutbees is not accessible from Solve

Incident Report for ControlUp Status Page

Resolved

The incident has been resolved.

Posted Oct 24, 2023 - 13:53 UTC

Monitoring

A fix has been implemented, and we are monitoring the results.

Posted Oct 24, 2023 - 12:47 UTC

Update

The issue is still affecting some EU customers.
All customers residing in other regions are not affected.

Posted Oct 24, 2023 - 12:00 UTC

Identified

Some customers may be encountering authentication issues when accessing Scoutbees from Solve. The problem has been identified, and a fix is currently being implemented.

Posted Oct 24, 2023 - 10:49 UTC