Desktops Tenant - US Partial Outage
Monitoring - A fix has been implemented, and we are monitoring the results as performance returns to normal. We will close this incident after verifying that everything is back to normal operation.
Aug 02, 2026 - 20:04 UTC
Identified - The issue has been identified and a fix is being implemented
Aug 02, 2026 - 18:41 UTC
Investigating - Some organizations in the US region may experience performance and availability issues with their ControlUp Desktops tenants and other areas that depend on these resources. Microsoft Azure support alerted us to performance issues a short time ago, and we confirmed several impacts across the region. They are actively working on restoring access and will share updates with us as they progress. We will provide updates here as we continue to monitor the situation and react accordingly to restore the impacted areas.
Aug 02, 2026 - 17:34 UTC

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Uptime over the past 90 days. View historical uptime.
DEX Operational
90 days ago
99.96 % uptime
Today
US Region Operational
90 days ago
99.98 % uptime
Today
EMEA Region Operational
90 days ago
99.92 % uptime
Today
APAC Region Operational
90 days ago
99.98 % uptime
Today
WorkFlow Operational
90 days ago
100.0 % uptime
Today
US Region Operational
90 days ago
100.0 % uptime
Today
EMEA Region Operational
90 days ago
100.0 % uptime
Today
APAC Region Operational
90 days ago
100.0 % uptime
Today
VDI Operational
90 days ago
99.85 % uptime
Today
US Region Operational
90 days ago
99.85 % uptime
Today
EMEA Region Operational
90 days ago
99.85 % uptime
Today
APAC Region Operational
90 days ago
99.85 % uptime
Today
Global Agents Operational
90 days ago
100.0 % uptime
Today
US Region Operational
90 days ago
100.0 % uptime
Today
EMEA Region Operational
90 days ago
100.0 % uptime
Today
APAC Region Operational
90 days ago
100.0 % uptime
Today
Compliance Operational
90 days ago
99.98 % uptime
Today
US Region Operational
90 days ago
99.96 % uptime
Today
EMEA Region Operational
90 days ago
100.0 % uptime
Today
APAC Region Operational
90 days ago
100.0 % uptime
Today
Synthetic Monitoring Operational
90 days ago
100.0 % uptime
Today
US Region Operational
90 days ago
100.0 % uptime
Today
EMEA Region Operational
90 days ago
100.0 % uptime
Today
APAC Region Operational
90 days ago
100.0 % uptime
Today
Desktop and Apps Operational
90 days ago
99.98 % uptime
Today
US Region Operational
90 days ago
99.96 % uptime
Today
EMEA Region Operational
90 days ago
100.0 % uptime
Today
APAC Region Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 2, 2026

Routine Maintenance Window
Completed - The scheduled maintenance has been completed.
Aug 2, 13:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 06:15 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. Desktops and Apps users may experience a brief connection disruption and some VDI data delays during the maintenance period. All services will return to normal operation at the conclusion of the maintenance window.
Aug 2, 06:08 UTC

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

VDI accessibility issues.
Resolved - This incident has been resolved.
Jul 26, 22:36 UTC
Monitoring - A fix had been implemented and we are monitoring the status closely.
Jul 26, 22:17 UTC
Investigating - We are currently investigating an issue impacting organizations' ability to access the VDI products. We will provide an update shortly.
Jul 26, 20:17 UTC
Routine maintenance window
Completed - The scheduled maintenance has been completed.
Jul 26, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. Desktops and Apps users may experience a brief connection disruption and some VDI data delays during the maintenance period. All services will return to normal operation at the conclusion of the maintenance window.
Jul 26, 04:24 UTC

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

Routine Maintenance Window
Completed - The scheduled maintenance has been completed.
Jul 19, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. Desktops and Apps users may experience a brief connection disruption and some VDI data delays during the maintenance period. All services will return to normal operation at the conclusion of the maintenance window.
Jul 19, 05:47 UTC
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