DEX Platform performance issues

Incident Report for ControlUp Status Page

Resolved

This incident has been resolved.

Posted Nov 27, 2024 - 21:15 UTC

Monitoring

We have found the issue and have deployed a fix. We are monitoring the results. Those affected are encouraged to refresh their session and try again.

Posted Nov 27, 2024 - 18:51 UTC

Investigating

We are currently investigating an issue affecting the DEX platform. Some users may be experiencing error messages and long wait times when logging in and navigating. We will provide another update as soon as we learn more. Thank you for your patience.

Posted Nov 27, 2024 - 18:40 UTC

This incident affected: EMEA (DEX - app.controlup.com - Platform Services) and US (DEX - app.controlup.com - Platform Services).