AI Assistant - Performance impacted by 3rd party outage

Incident Report for ControlUp Status Page

Resolved

This incident has been resolved.
Posted Jun 23, 2026 - 16:20 UTC

Monitoring

A fix has been implemented, and we are monitoring the results as services recover.
Posted Jun 23, 2026 - 15:13 UTC

Identified

The issue has been identified, and a fix is being implemented.
Posted Jun 23, 2026 - 14:42 UTC

Investigating

We are currently investigating an issue with a 3rd party service outage impacting the availability of the AI Assistant inside the DEX Platform.
Posted Jun 23, 2026 - 14:28 UTC
This incident affected: DEX (US Region, EMEA Region, APAC Region).
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