Access issues to backend resources

Incident Report for ControlUp Status Page

Resolved

This incident has been resolved, and operations are back to normal.

Posted Mar 27, 2025 - 01:42 UTC

Monitoring

A fix has been implemented, and we are monitoring the results. Thank you for your patience!

Posted Mar 26, 2025 - 19:23 UTC

Investigating

We are currently investigating an issue impacting access to centralized resources. We will provide an update as soon as we learn more.

Posted Mar 26, 2025 - 18:16 UTC

This incident affected: US (DEX - app.controlup.com - Audit Log Services, DEX - app.controlup.com - Platform Services, VDI & DaaS - Agent connection to Cloud, VDI & DaaS - Central Configuration, VDI & DaaS - Historical Data Flow to Database, VDI & DaaS - Insights - Export Reports, VDI & DaaS - Login Services - Console, VDI & DaaS - Login Services - Insights, VDI & DaaS - Login Services).