ControlUp login issues

Incident Report for ControlUp Status Page

Resolved

The issue has been resolved and services have returned to normal operating status. Please contact ControlUp support if you encounter any further issues. Thank you for your patience

Posted May 02, 2024 - 20:57 UTC

Monitoring

A fix has been implemented and we are monitoring the recovery of services.

Posted May 02, 2024 - 19:56 UTC

Investigating

We are currently investigating a wide issue with user login failures. Please stand by for updates.

Posted May 02, 2024 - 18:18 UTC

This incident affected: EMEA (DEX - app.controlup.com - Platform Services, VDI & DaaS - Login Services - Console, VDI & DaaS - Login Services - Insights, VDI & DaaS - Login Services) and US (DEX - app.controlup.com - Platform Services, VDI & DaaS - Login Services - Console, VDI & DaaS - Login Services - Insights, VDI & DaaS - Login Services, VDI & DaaS - SAML Login).