Degraded performance - Secure DX

Incident Report for ControlUp Status Page

Resolved

This incident has been resolved, and performance has returned to normal.
Posted Apr 07, 2025 - 19:12 UTC

Monitoring

A fix has been tested and is being rolled out across all tenants. We are monitoring the results as performance returns to normal.
Posted Apr 07, 2025 - 17:58 UTC

Identified

The issue has been identified, and we are working on a plan to deploy a fix ASAP. Thank you for your patience.
Posted Apr 07, 2025 - 15:19 UTC

Investigating

We are actively investigating an issue impacting performance on some Secure DX tenants. We will provide updates as we learn more.
Posted Apr 07, 2025 - 14:21 UTC
This incident affected: Australia (Security Risk Management - Tenants), EMEA (Security Risk Management - Tenants), and US (Security Risk Management - Tenants).