Resolved
We have validated that the implemented fix has resolved the issue and all systems are functioning as expected.
Posted Jul 21, 2024 - 19:05 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 19, 2024 - 13:29 UTC
Investigating
We are investigating issues with a 3rd party that are degrading VDI&DaaS services.
Posted Jul 19, 2024 - 04:30 UTC
This incident affected: Canada (VDI & DaaS - Solve - Reports Data Delays, VDI & DaaS - Solve - Reports Export, VDI & DaaS - Solve - Reports not available, VDI & DaaS - Solve - Slow Reports), Australia (VDI & DaaS - Historical Data Flow to Database, VDI & DaaS - Solve - Cost Saving), EMEA (VDI & DaaS - Agent connection to Cloud, VDI & DaaS - Central Configuration, VDI & DaaS - Historical Data Flow to Database, VDI & DaaS - Insights - Export Reports, VDI & DaaS - Insights - Reports, VDI & DaaS - Insights - Scheduled Reports, VDI & DaaS - Login Services - Console, VDI & DaaS - Login Services - Insights, VDI & DaaS - Login Services, VDI & DaaS - Public SBA or Community Scripts, VDI & DaaS - Cost Saving, VDI & DaaS - Legacy Reports, VDI & DaaS - Real Time Data, VDI & DaaS - Reports Data Delays, VDI & DaaS - Reports Export, VDI & DaaS - Reports not available), and US (VDI & DaaS - Agent connection to Cloud, VDI & DaaS - Central Configuration, VDI & DaaS - Historical Data Flow to Database, VDI & DaaS - Insights - Export Reports, VDI & DaaS - Insights - Reports, VDI & DaaS - Insights - Scheduled Reports, VDI & DaaS - Login Services - Console, VDI & DaaS - Login Services - Insights, VDI & DaaS - Login Services, VDI & DaaS - Mobile App, VDI & DaaS - Public SBA or Community Scripts, VDI & DaaS - Action Services, VDI & DaaS - Cost Saving, VDI & DaaS - Legacy Reports, VDI & DaaS - Real Time Data, VDI & DaaS - Reports Data Delays, VDI & DaaS - Reports Export, VDI & DaaS - Reports not available, VDI & DaaS - SAML Login, VDI & DaaS - Slow Reports).