Citrix Cloud connection failure

Incident Report for ControlUp Status Page

Resolved

This incident has been resolved. If you are affected by this issue, you will be contacted with a patch.

Many thanks.
Posted Oct 13, 2025 - 10:41 UTC

Monitoring

A fix has been implemented, and we are currently monitoring the results.
Posted Oct 11, 2025 - 17:53 UTC

Identified

We are aware of an issue that is affecting Citrix cloud connections to the EUC environments. We are working on a patch to resolve this issue.
Posted Oct 09, 2025 - 14:26 UTC
This incident affected: VDI (US Region, EMEA Region, APAC Region).