ControlUp Status Page

All Systems Operational

About This Site

Welcome to the official ControlUp Status Page.

Use this page to see details on our Cloud services and their health status.

It does not display status on any of the ControlUp components installed in your environments, only our backend services on the cloud.

When an incident occurs, you can get updates via email/SMS by clicking SUBSCRIBE TO UPDATES in the top banner.

Uptime over the past 90 days. View historical uptime.
DEX Operational
90 days ago
99.98 % uptime
Today
US Region ? Operational
90 days ago
99.98 % uptime
Today
EMEA Region ? Operational
90 days ago
99.98 % uptime
Today
APAC Region ? Operational
90 days ago
99.98 % uptime
Today
WorkFlow Operational
90 days ago
99.99 % uptime
Today
US Region ? Operational
90 days ago
99.99 % uptime
Today
EMEA Region ? Operational
90 days ago
99.99 % uptime
Today
APAC Region ? Operational
90 days ago
99.99 % uptime
Today
VDI Operational
90 days ago
99.99 % uptime
Today
US Region ? Operational
90 days ago
99.99 % uptime
Today
EMEA Region ? Operational
90 days ago
99.99 % uptime
Today
APAC Region ? Operational
90 days ago
99.99 % uptime
Today
Global Agents Operational
90 days ago
99.99 % uptime
Today
US Region ? Operational
90 days ago
99.99 % uptime
Today
EMEA Region ? Operational
90 days ago
99.99 % uptime
Today
APAC Region ? Operational
90 days ago
99.99 % uptime
Today
Compliance Operational
90 days ago
99.99 % uptime
Today
US Region ? Operational
90 days ago
99.99 % uptime
Today
EMEA Region ? Operational
90 days ago
99.99 % uptime
Today
APAC Region ? Operational
90 days ago
99.99 % uptime
Today
Synthetic Monitoring Operational
90 days ago
99.99 % uptime
Today
US Region ? Operational
90 days ago
99.99 % uptime
Today
EMEA Region ? Operational
90 days ago
99.99 % uptime
Today
APAC Region ? Operational
90 days ago
99.99 % uptime
Today
Desktop and Apps Operational
90 days ago
99.97 % uptime
Today
US Region ? Operational
90 days ago
99.97 % uptime
Today
EMEA Region ? Operational
90 days ago
99.97 % uptime
Today
APAC Region ? Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 30, 2025
3rd Party outage potential impact to ControlUp services
Resolved - The incident has been resolved and services have been restored.
Oct 30, 04:51 UTC
Monitoring - All third-party providers have completed fixes, and we are monitoring progress as all systems return to normal operation. Another all-clear update will be provided once we are satisfied with performance.
Oct 30, 01:52 UTC
Identified - The third-party providers have identified a potential issue and are issuing a rollback operation that should restore services to functional status. We will continue to monitor the progress and how the impacts affect ControlUp availability and services.
Oct 29, 18:07 UTC
Investigating - We are aware of an Azure outage that may be impacting some users' ability to log in to ControlUp when using MFA through Azure resources. Organizations may also experience performance/availability issues within their DEX tenants. We will continue to monitor the situation to ensure all ControlUp services remain available while the complete outage is investigated.
Oct 29, 16:55 UTC
Oct 29, 2025
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Degraded performance - backend networking
Resolved - This incident has been resolved and performance is back to normal.
Oct 21, 20:01 UTC
Monitoring - Upon discovering an issue in the backend networking services a fix was immediately deployed. We are monitoring the results as systems return to normal performance.
Oct 21, 16:33 UTC
Investigating - We are currently investigating an issue in multiple regions impacting backend networking services. Some organizations may experience degraded performance logging in to the configuration console and performing functions inside the DEX console.
Oct 21, 15:43 UTC
ControlUp service affected by AWS outage
Resolved - Following AWS’s successful restoration of its services, all ControlUp products are now fully operational and no longer impacted.

No further action is required from our side. We appreciate your patience and understanding during this time.
Oct 21, 10:43 UTC
Update - We are actively monitoring the ongoing AWS outage and its impact on our services.

Current Status: AWS has resolved their issue and we are monitoring the resolution as ControlUp services return to full operational status.
Oct 21, 00:16 UTC
Update - We are actively monitoring the ongoing AWS outage and its impact on our services.

Current Status: We are experiencing delays in sending and receiving emails from our ControlUp systems as well as some disruption of backend communications. Some performance impacts are expected. We will continue to provide updates as we learn more.
Oct 20, 17:36 UTC
Update - We are actively monitoring the ongoing AWS outage and its impact on our services.

Current Status: We are experiencing delays in sending and receiving emails from our ControlUp system.

Our Action: We are working with our providers to resolve this dependency and restore full email functionality as quickly as possible. We apologize for this inconvenience and appreciate your patience.
Oct 20, 14:13 UTC
Monitoring - We were aware that there might have been difficulty logging into ControlUp products for some customers. This issue was related to an ongoing service disruption within the Amazon Web Services (AWS) infrastructure that ControlUp relies on.

Our teams actively monitored the AWS status pages for updates and worked to resolve the impact on ControlUp login services as quickly as possible. We apologized for the inconvenience and appreciated your patience.

We are continuing to monitor this as services are restored.
Oct 20, 12:41 UTC
Oct 20, 2025
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025
Tenant Unavailable Error
Resolved - The fix has been confirmed and the incident is resolved.
Oct 17, 04:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 17, 03:44 UTC
Identified - The issue has been identified and a fix is being implemented. Thank you for your patience
Oct 17, 03:18 UTC
Investigating - We are currently investigating and issue impacting several organization's ability to access some of the Desktop and Apps products. More information will follow.
Oct 17, 02:25 UTC
Oct 16, 2025

No incidents reported.

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